Terms and Conditions

By using this website you agree to comply with and accept the following Terms and Conditions.

Handmade Products

All products are designed and handwritten/painted by me, Jules, in my home studio. As each product is an original it may differ slightly from the website photograph, but this will not affect the overall look for the design.

Please carefully check the information you provide to me for  personalising your card or quote i.e. names, personalised messages etc as I will hand write/paint them exactly as supplied & cannot be held responsible for any errors on your part. Thank you.

 

Returns, Refunds & Cancellations

I am sorry but I am unable to accept cancellations, returns or refunds as all my items are handmade to order.

 

In the unlikely event that your order is damaged in transit please contact me within 3 days of receiving your damaged order. Please attach photographs of the damaged item & packaging. If your timescale allows for a replacement to be made, I will happily do so. If not I will offer a full refund (only with photographic proof of damage).

 

Data protection guarantee

Any personal information that you provide to me including your name, address, telephone number and email address will only be used for the purpose of producing and delivering your handmade item. I do not collect or record any payment details you provide when purchasing from my website. Your credit card details are processed by my payment processor, Paypal.

Copyright

 

All images on this website are the property of Jules Eachus and must not be modified, distributed of reposted without my prior consent. Thank you.

Jules Eachus • The Inkling Studio •  Ashbrooke, Sunderland SR2 7HT, UK • julesinklingstudio@gmail.com